F.A.Q.

  1. About the company

    What services does Alfa-Forex (Alfa Capital Holdings (Cyprus) Limited) provide?

    Alfa Forex (Alfa Capital Holdings (Cyprus) Limited) provides services of Internet trading on the international Forex market. Apart from the customary currency pairs, a wide range of other instruments is also available to our clients: precious metal contracts, CFDs on commodity futures and shares, forward contracts, and Eurobond contracts.

    How long has Alfa-Forex (Alfa Capital Holdings (Cyprus) Limited) been providing services on the market?

    The Alfa-Forex brand has been present on the market since 2003. Before 2011, only legal entities could use the services under the brand. Since 2011, the company has also started providing services to private individuals. In December 2015, Alfa Capital Holdings (Cyprus) Limited became the owner of the Alfa-Forex brand. Detailed information about the company is available on the official website.

    How is Alfa Capital Holdings (Cyprus) Limited related to Alfa-Bank?
    Who provides liquidity for Alfa-Forex?
    Does Alfa Capital Holdings (Cyprus) Limited have a license for operations on the FOREX interbank currency exchange market?
    Where is Alfa Capital Holdings (Cyprus) Limited registered?
    Does the company have representative offices in Russia?
    What documents regulate the company's relations with a client?
    Do I have to pay taxes?
  2. Concepts

    What is the spread?
    What is volatility?
    What is liquidity?
    Can the prices of different brokers for the same financial instrument be different during the same period of time?
    Can a pending Stop Loss order activate at a worse price than the one indicated in the order?
    What is slippage?
    What is a gap?
    Can quotes broadcast on MetaTrader4 and MetaTrader5 platforms of a single broker be different for the same financial instrument within the same period of time?
    The client's trading account has a negative balance. How could this have happened?
    Nonmarket quote. Cause of occurrence.
  3. Opening an account

  4. Verification of documents

  5. Margin requirements

  6. Deposits and withdrawals

  7. MetaTrader

  8. Investment accounts

  9. Eurobonds

  10. Forwards

  11. Conversion

  12. Affiliate program

  13. Corporate Banking

  14. ZuluTrade

  15. Statement

Risk Warning: Trading CFDs and other speculative products, such as rolling spot forex, is risky and can result in the loss of your entire invested capital. Trading in such complex products might not be appropriate or suitable for you. In any case, please ensure that you understand the risks involved and do not invest more than you can afford to lose. Read full Risk Warning of Alfa-Forex here.

Risk Warning: Trading CFDs and other speculative products, such as rolling spot forex, is risky and can result in the loss of your entire invested capital. Trading in such complex products might not be appropriate or suitable for you. In any case, please ensure that you understand the risks involved and do not invest more than you can afford to lose. Read full Risk Warning of Alfa-Forex here.

Risk Warning: Trading CFDs and other speculative products, such as rolling spot forex, is risky and can result in the loss of your entire invested capital. Read full Risk Warning of Alfa-Forex here.